Dynatech

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Мы находимся в Риге, Латвия
улица Ерузалемес 1, LV-1010
Свяжись с нами:
+371 22022306
Свяжись с нами:
info@dynatech.lv

Карьера

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Мы хотим дать вам возможность развиваться и добиваться своих целей. DYNATECH предлагает конкурентоспособную зарплату и возможности профессионального роста. Наш офис — это место, где мы делимся идеями и сотрудничаем, получая ожидаемые результаты.
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Карьера

FRONT-END DEVELOPER

We are looking for a Front-End Developer with a startup mindset who is passionate about the rapidly growing financial technology field. You should be a fast learner with a strategic mindset and with the experience of working in different startup projects.
If you're able to react to new tasks quickly and adapting to new technologies make you excited, you're the one we're looking for!

What does your background should look like:

  • experience in Front-End development;
  • experience with ReactJS/Angular and Redux, ES6 and SASS.

As Advantage will be good that you have experience with:

  • Node.js, TypeScript, Jest, GraphQL and if no - no worries, we will help you to get there.

There is no one-size-fits-all here, we are quite flexible and use an individual approach with every Candidate we meet. While getting familiar during our interview, we try to understand where your working experience, professional skills and future contribution to the company can be applied within our multiple business projects.

We don’t want to set any limits, but if we are naming the numbers, then the starting point for this position is not less than 1600 EUR gross per month.

QA Automation
Engineer

Responsibilities:

  • Develop and enhance automated tests;
  • Planning automated tests;
  • Identifying and reporting issues;
  • Collaborate with development engineers to drive issues to resolution and closure.

Requirements:

  • Knowledge of PHP, Git, Jenkins, Selenium WebDriver, Jira or Mantis issue tracking systems;
  • 2+ years of hands-on experience in manual testing;
  • 1+ years of experience in test automation (preferably Selenium, Appium);
  • Good knowledge of UNIX systems (Linux, BSD);
  • Have solid knowledge with continuous integration and deployment;
  • Ability to manage multiple projects;
  • Practical knowledge and experience with quality assurance methodologies and software development methodologies;
  • Strong interpersonal communication skills;
  • Very good written English.

Nice-to-have:

  • Experience with Codeception or similar PHP testing framework;
  • Experience in JavaScript.

There is no one-size-fits-all here, we are quite flexible and use individual approach with every Candidate we meet. While getting familiar during our interview, we try to understand where your working experience, professionals skills and future contribution to the company can be applied within our multiple business projects.

We don’t want to set any limits, but if we are naming the numbers, then starting point for this position is not less than 1400 EUR gross per month.

BACK-END DEVELOPER

We are looking for a responsible team player and an original thinker who is not afraid of digging deep and exploring new approaches.

As a Back-End Developer, you will have a chance to start new projects from zero, as well as maintain and develop new features in the existing ones.

We are proud to say that we have great communication within the team and we constantly are in touch with cross-team colleagues, to make sure you will always have the support you need with every task and project.

If you like playing with data aggregations, you know what indexes and SQL optimization is all about, you're the one we're looking for!

Your background:

  • Active development on PHP;
  • Good understanding of OOP and design patterns;
  • Understanding or experience working with Laravael, Symfony, Zend, Yii;
  • Proficiency with SQL databases (MySQL, PostgreSQL) and any caching systems like Memcached or Redis.

There is no one-size-fits-all here, we are quite flexible and use an individual approach with every Candidate we meet. While getting familiar during our interview, we try to understand where your working experience, professional skills and future contribution to the company can be applied within our multiple business projects.

We don’t want to set any limits, but if we are naming the numbers, then the starting point for this position is not less than 1600 EUR gross per month.

SENIOR DATA-WAREHOUSE DEVELOPER

Position Summary:

At DYNATECH, we started to think about analytics a long time ago, when there were no real practices available. We have grown and developed through the years by doing, failing, repeating and then learning again and again. Our main goal has always been to make the best out of every piece of data and we still remain loyal to it. Fortunately, there are so many innovative approaches we can work with nowadays, and we still remain eager to learn, grow and experiment to make the best out of every workday.

As a Data Warehouse Developer, you will be a valuable member of the analytics team that drives the global businesses within 3 different fields: travel technologies, entertainment technologies and fintech.

We believe that you will:

  • Design, develop, maintain and troubleshoot the Data Warehouse (DWH);
  • Design, implement and support data pipelines and ELT/ELT as necessary;
  • Contribute to data warehouse architecture improvements to ensure increased performance and stable, reliable and effective DWH operations;
  • Help maintain our automated operations infrastructure on a modern AWS stack (Ansible, Terraform);
  • Work with developers to capture application data based upon the business needs;
  • Participate in application development projects and be responsible for the database architecture and design with established processes;
  • Define and review best practice standards for data integrity;
  • Understanding how to increase performance for SQL queries, procedures.

What we expect from you:

  • Strong understanding of ETL methodologies, Business Intelligence, and Data Warehousing principles, approaches, technologies, and architectures including the concepts, designs, and usage of data warehouses;
  • Experience building and maintaining data solutions with Amazon Web Services, such as S3, RDS, Redshift, Lambda;
  • Strong experience with Extract, Transform, Load (ETL) or ELT data ingestion, data pipelines, in both on-premise and Cloud Platforms(AWS/Redshift);
  • Outstanding SQL scripting skills;
  • Experience working in an Agile/Kanban model;
  • Strong problem-solving skills;
  • Written and verbal English communications skills;
  • AWS Certification, e.g. AWS Solutions Architect, Developer, or SysOps Associate/Professional is a bonus.
  • There is no one-size-fits-all here, we are quite flexible and use individual approach with every Candidate we meet. While getting familiar during our interview, we try to understand where your working experience, professionals skills and future contribution to the company can be applied within our multiple business projects.

    We don’t want to set any limits, but if we are naming the numbers, then starting point for this position is not less than 2900 EUR gross per month.

    Senior System
    Administrator

    Position Summary:

    This is the ideal role for a System Administrator who is ready to enforce our existing team of professionals. If it is you - be ready to take new challenges in the development projects that has no analogues in LV market.

    Our infrastructure is a giant based on *nix and AWS. The new team member will be provided with an opportunity to contribute immediately to the overall company success by utilizing and increasing his/her own technical knowledge and skills in operating systems, applications, networks, and cloud technologies.

    What does your background should look like:

    • enterprise level Linux experience;
    • knowledge of AWS services such as EC2, S3, Container Management, etc.;
    • virtualisation technologies;
    • software defined infrastructure and automated configuration management;
    • enterprise network architectures;
    • supporting security rights and restrictions and close cooperation with global security department;
    • setting up monitoring and alerts for systems and system administration tasks and monitoring of internal IT systems;
    • knowledge of scripting languages such as Perl or Python.

    There is no one-size-fits-all here, we are quite flexible and use individual approach with every Candidate we meet. While getting familiar during our interview, we try to understand where your working experience, professionals skills and future contribution to the company can be applied within our multiple business projects.

    We don’t want to set any limits, but if we are naming the numbers, then starting point for this position is not less than 4000 EUR gross per month.

    Junior Software
    Developer (Business Applications)

    We're not looking to hire someone who will be stuck in a junior role for a long time, we want to collaborate with people who will rapidly advance to intermediate level and beyond. We're not looking for people who will simply follow orders. We’re looking for motivated, capable and enthusiastic Junior Software Developers who want to work side by side with experienced mentors who will guide and coach them in their professional development.

    Responsibilities:

    • Development and maintenance of various internal software systems.

    Requirements:

    • Prior experience NOT required;
    • Desire to learn - and unlearn if needed - and improve;
    • General problem solving skills;
    • Adequate understanding of basic computer science and software engineering principles: associate's or bachelor's degree in CS, or equivalent level of proficiency gained through self-study;
    • Technical English: basic (written).

    Will be perfect if you have:

    • General understanding of principles of object-oriented architecture and design;
    • General understanding of service-oriented architecture;
    • Team work experience;
    • Knowledge of Hack, PHP, TypeScript, JavaScript and/or MySQL;
    • General understanding of version control systems;
    • Fluency in English (written and spoken);
    • Additional technical and interpersonal skills a plus.

    There is no one-size-fits-all here, we are quite flexible and use individual approach with every Candidate we meet. While getting familiar during our interview, we try to understand where your working experience, professionals skills and future contribution to the company can be applied within our multiple business projects.

    We don’t want to set any limits, but if we are naming the numbers, then starting point for this position is not less than 850 EUR gross per month.

    Technical Support
    Specialist (Helpdesk)

    Responsibilities:

    • Provide first level support for hardware and software issues, and end-user IT assistance where required;
    • Provide follow-up on the incoming tickets (mostly using email via ticket system);
    • Control the execution of requests, provide regular updates and ensure timely resolution;
    • Monitor help desk calls, respond appropriately to user requests and other problems identified;
    • Perform and maintain the inventory of technical resources (hardware, software licenses, IT user data and access rights);
    • Other similar tasks.

    Requirements:

    • Computer software and hardware basic knowledge;
    • Good communication skills, ability to work in the team;
    • Interest in solving standard and non-standard problems;
    • Ability to learn quickly;
    • Strong sense of responsibility and excellent time management skills.

    Considered as an advantage:

    • IT background or education;
    • Experience with IT or similar Helpdesk and Support services;
    • Good spoken/written English;
    • Linux knowledge.

    There is no one-size-fits-all here, we are quite flexible and use individual approach with every Candidate we meet. While getting familiar during our interview, we try to understand where your working experience, professionals skills and future contribution to the company can be applied within our multiple business projects.

    We don’t want to set any limits, but if we are naming the numbers, then starting point for this position is not less than 850 EUR gross per month.

    QA Specialist

    Position Summary:

    You will demonstrate an eye for details, accuracy and observation, as well as that special ability to find specifics that elude others; We like a perfectionist. We are looking for specialists with a technical background who love what they do, are result oriented and strive to improve their work-projects continuously. Be ready to learn, develop skills and knowledge, as well as share it.

    Responsibilities:

    • Review requirements and specifications, analyze user stories, provide feedback;
    • Design new well-structured test cases, review existing;
    • Perform manual testing according to requirements and company procedures, analyze test results;
    • Identify, record, and document bugs in issue tracker;
    • Verify fixed defects;
    • Participate actively in the development process, daily communication with the development team.

    Requirements:

    • 2+ years of professional experience in software and functional testing;
    • Understanding of software testing methodologies, tools, and processes;
    • Understanding of PHP and DB work would be an advantage;
    • Writing comprehensive and detailed test cases;
    • Ability to testing on mobile and desktop devices;
    • Good level of English (written and spoken);
    • Willingness to ask for help from colleagues and to help others.

    Nice-to-have:

    • Experience with automated testing tools;
    • Experience in web software development;
    • Knowledge of script languages;
    • Previous experience with Selenium WebDriver, Codeception, Git, HTML/CSS, PHP.

    There is no one-size-fits-all here, we are quite flexible and use individual approach with every Candidate we meet. While getting familiar during our interview, we try to understand where your working experience, professionals skills and future contribution to the company can be applied within our multiple business projects.

    We don’t want to set any limits, but if we are naming the numbers, then starting point for this position is not less than 1400 EUR gross per month.

    SENIOR DIGITAL MARKETING SPECIALIST

    The Senior Digital Marketing Manager oversees, drives the development and deployment of the digital marketing strategy for a variety of large international travel industry projects with over 1 million monthly visitors.

    Position Summary:

    We are looking for someone who can help us transform the online presence of a project into a true user-focused experience and to help improve the sales funnel. While this position will play a key role in developing the digital strategy across all marketing channels by working closely with the other Business development and marketing teams, it will also require tactical hands-on work. This position is accountable for overseeing, monitoring, constantly improving existing channels performance, exploring new mediums and managing big marketing budgets efficiently. Co-leading a team of outstanding professionals and experts will also be part of your professional routine.

    We would like to ask you a few questions:

    • Do you have more than 3-4 years experience in Digital Marketing?
    • Are you a great leader, who can inspire and motivate the team?
    • Do you have experience in leading the team/department/company?
    • Are you familiar with mediums and tools of digital marketing, including SEM, SEO, SMM, affiliate, SMS, email, display, remarketing, mobile advertising and web analytics?
    • Are you ready to use English as your primary working language?
    • Was your previous work experience connected with delivering successful and cost-effective marketing campaigns?
    • Do you know how to work with development & design departments on website & landing page creation?

    If you answered YES to most of the questions, then we'd love to know more about you!

    There is no one-size-fits-all here, we are quite flexible and use an individual approach with every Candidate we meet. While getting familiar during our interview, we try to understand where your working experience, professional skills and future contribution to the company can be applied within our multiple business projects.

    We don’t want to set any limits, but if we are naming the numbers, then the starting point for this position is not less than 2567 EUR gross per month.

    SENIOR PHP DEVELOPER

    Position Summary:

    This is the ideal role for a Back-End professional who is ready to take on new challenges in development projects that are unique for the Latvian market.

    You will have the opportunity of developing and maintaining various internal projects used for a wide spectre of company needs.

    During the interview, we will discuss our ongoing projects and try to understand your preferences to find the best fit for your skills and interests.

    Your background:

    • Active development on PHP;
    • Experience working with high load relational databases;
    • Experience working with caching systems (like Redis or Memcached);
    • Object-oriented design skills, understanding of software architecture paradigms and patterns;
    • Experience working with Gitlab, CI/CD, Docker;
    • Understanding and practical experience working with Symfony or Laravel framework.

    Additional skills:

    • Experience working with Python, GO Lang, Node.js;
    • Experience working with Microservices Architecture and any Cloud Solutions (AWS, Azure, Google Cloud).

    There is no one-size-fits-all here, we are quite flexible and use an individual approach with every Candidate we meet. While getting familiar during our interview, we try to understand where your working experience, professional skills and future contribution to the company can be applied within our multiple business projects.

    We don’t want to set any limits, but if we are naming the numbers, then the starting point for this position is not less than 3500 EUR gross per month.

    SENIOR NODEjs DEVELOPER

    We are looking for a Node.js Developer with a startup mindset who is passionate about the rapidly growing financial technology field. You should be a fast learner with a strategic mindset and with the experience of working in different startup projects.
    If you're able to react to new tasks quickly and adapting to new technologies make you excited, you're the one we're looking for!

    What does your background should look like:

    • proficient with Node.js and JavaScript/TypeScript, ES6;
    • experience with a modern JavaScript framework such as or Nest or Next;
    • good understanding with strengths and weaknesses of multiple JavaScript frameworks;
    • experience with MySQL, MongoDB.

    There is no one-size-fits-all here, we are quite flexible and use an individual approach with every Candidate we meet. While getting familiar during our interview, we try to understand where your working experience, professional skills and future contribution to the company can be applied within our multiple business projects.

    We don’t want to set any limits, but if we are naming the numbers, then the starting point for this position is not less than 3500 EUR gross per month.

    EMPLOYER BRANDING MANAGER

    We are looking for a passionate Employer Branding Manager to develop and execute an employer branding strategy and program for DYNATECH that encompasses and leverages our vision and core values.

    The goals of our employer branding program include ensuring DYNATECH brand awareness, increasing candidate reach, and positioning DYNATECH as an Employer of Choice.

    As the Employer Branding Manager, you will work with the executive leadership, HR and PR teams to highlight and support the office culture and implement communication programs that effectively promote DYNATECH brand. You will also assist in connecting, engaging, and retaining employees. The ideal candidate will be passionate to help others appreciate the unique DYNATECH culture and to tell the rest of the world how talents can thrive and build their careers in our growing team.

    Responsibilities:

    • Develop and execute employer branding strategy and marketing campaigns together with the executive leadership team to increase candidate reach and create high-quality traffic;
    • Work closely with HR and organizational leaders to understand the needs and challenges in attracting talent. Develop targeted branding campaigns to address those challenges;
    • Collaborate with PR to produce engaging content to share via a variety of channels, including website and photos, videos, print collateral, and communication templates;
    • Be a part of program management team of internal & external Employer Branding/Recruitment Marketing events;
    • Evaluate metrics, report on campaign results and determine ROI;
    • Stay abreast of employer branding best practices and tools; implementing new ideas as appropriate.

    Qualifications:

    • Minimum of 3+ years of experience in a related position with hands-on responsibilities (Internal/external communication in the IT field);
    • Strong understanding of the IT world ( technologies and main upcoming trends);
    • Extensive networking skills with the IT field experts and influencers;
    • Proven experience developing and managing targeted Employers Branding campaigns (promotional material review, brand planning, market research, etc.);
    • Excellent interpersonal, communication and strategic thinking skills;
    • Ability to manage competing priorities in a fast-paced environment.

    There is no one-size-fits-all here, we are quite flexible and use individual approach with every Candidate we meet. While getting familiar during our interview, we try to understand where your working experience, professional skills and future contribution to the company can be applied within our multiple business projects.

    We don’t want to set any limits, but if we are naming the numbers, then starting point for this position is not less than 2127 EUR gross per month.

    Senior QA specialist

    Position Summary:

    You will demonstrate an eye for detail, accuracy and observation, as well as that special ability to find specifics that elude others. We like a perfectionist. We are looking for specialists with a technical background who love what they do, are result oriented and strive to improve their work-projects continuously. Be ready to develop skills and knowledge, as well as share it.

    Responsibilities:

    • Perform manual testing according to requirements and company procedures, analyze test results;
    • Identify, record, and document bugs in issue tracker;
    • Review requirements and specifications, analyze user stories, provide feedback;
    • Design new well-structured test cases, review existing;
    • Participate actively in the development process, daily communication with the development team.

    Requirements:

    • Solid professional experience in software and functional testing;
    • Team management experience is an advantage;
    • Understanding of software testing methodologies, tools, and processes;
    • Understanding of PHP and DB work would be an advantage;
    • Writing comprehensive and detailed test cases;
    • Good level of English (written and spoken);
    • Willingness to ask for help from colleagues and to help others.

    Nice-to-have:

    • Experience with automated testing tools;
    • Experience in web software development;
    • Knowledge of script languages.

    There is no one-size-fits-all here, we are quite flexible and use an individual approach with every Candidate we meet. While getting familiar during our interview, we try to understand where your working experience, professional skills and future contribution to the company can be applied within our multiple business projects.

    We don’t want to set any limits, but if we are naming the numbers, then starting point for this position is not less than 2000 EUR gross per month.

    CONTENT/SMM/E-MAIL MARKETING SPECIALIST

    One of our business divisions is growing really fast, and we are expanding our Marketing team. We are looking for an enthusiastic and energetic Content Marketing Specialist who is comfortable with working in a dynamic, fast-paced, and growing travel industry environment.

    You should have strong knowledge of digital support channels, including social media networks, social messaging apps, chat, community forums, content marketing, and e-mail.

    You will learn quickly how to attract and engage our target audience. As an important member of a fast-growing travel solution business, you will be expected to become an expert and thought-leader on your topics of choice.

    Responsibilities:

    • Defining the marketing objectives and strategies for content marketing;
    • Building and managing a measurement plan to ensure that the content strategy is evaluated correctly and demonstrates business value;
    • Writing short- to long-form content for different social media channels and blogs as well as managing them and ensuring a consistent pulse of activity;
    • Managing, monitoring, and reporting weekly on the performance of paid social providing an active voice in communicating optimization opportunities and challenges;
    • Managing email campaigns from start to finish, including planning, testing, evaluating, and reporting;
    • Working closely with the rest of the marketing and design team, brainstorming new and creative growth strategies;
    • Staying abreast of the industry landscape and becoming a go-to source for the latest trends and debate.

    Requirements:

    • Excellent command of spoken and written English;
    • At least 1-2 years of marketing experience;
    • Proven experience of running previous marketing campaigns with relatively big budgets;
    • A natural writer with experience in creating blog posts;
    • A critical eye for good, relevant blog posts and articles on certain subject matters;
    • An understanding of various marketing tools needed to run website campaigns.

    There is no one-size-fits-all here, we are quite flexible and use an individual approach with every Candidate we meet. While getting familiar during our interview, we try to understand where your working experience, professional skills and future contribution to the company can be applied within our multiple business projects.

    We don’t want to set any limits, but if we are naming the numbers, then starting point for this position is not less than 1405 EUR gross per month.

    SENIOR WEB/UI DESIGNER

    Responsibilities:

    • Create, design, improve and support WEB pages based on guidelines;
    • Ensure visual consistency of websites via use of style guides, established standards and best practices;
    • Develop WEB pages, applications, prototypes and digital materials.

    Requirements:

    • Adobe XD (or similar) Adobe Illustrator, Adobe Photoshop;
    • Understanding of typographics and modular grid;
    • Experience in WEB page UI and basic UX understanding is considered to be an advantage;
    • The ability to argue logically and justify own design solutions;
    • Good written English skills.

    Here you can find several work examples that match our expectations: https://drive.google.com/drive/folders/1q98jtYvF35O3j2BTjES6AbFxZKDPiZYW

    There is no one-size-fits-all here, we are quite flexible and use individual approach with every Candidate we meet. While getting familiar during our interview, we try to understand where your working experience, professional skills and future contribution to the company can be applied within our multiple business projects.

    We don’t want to set any limits, but if we are naming the numbers, then starting point for this position is not less than 2400 EUR gross per month.

    CONVERSION RATE OPTIMIZATION SPECIALIST

    The Conversion Rate Optimization (CRO) Specialist oversees and constantly improves Ad and Web conversions for a variety of large international travel industry projects with over 1 million monthly visitors.

    We are expanding the Marketing team and looking for someone to be responsible for supporting online digital ad and website optimization efforts. The CRO Specialist uses a mix of creativity and strong data analytical skills to identify website optimization opportunities through the optimization of ad copies, lead gen forms and landing pages and executes a strategy to turn those ideas into an optimization and testing plan. The specialist will iterate and refine those optimization strategies based on insights and learnings from previous tests, new analytical insights, and the changing landscape in the digital marketplace.

    Responsibilities:

    • Spot and manage key conversion points in the marketing funnel, including landing pages, website calls-to-action, lead-generating forms and ad copies, messaging;
    • Use creative approach to optimization, develop and implement A/B test planning (formulating new tests and hypotheses), execution, and analysis to further improve conversion rates;
    • Collaborate with channel-specific marketers (display advertising, search, email, social media, etc.) in order to optimize each conversion path;
    • Optimize the lead-to-customer conversion rate and increase funnel marketing efficiencies;
    • Conducting thorough analysis on marketing campaigns to measure the success, and present learnings to external teams to help inform future business decisions;
    • Set realistic expectations for deliverables and make every effort to exceed them, providing quality work in a timely manner;
    • Work with internal cross-teams of designers, UX, copywriters, developers to share insights on test needs and performance; present results and plans to management;
    • Perform audits of existing web analytics implementations and make recommendations to ensure accurate tracking is in place, suggest new website tracking components.

    Qualifications:

    • 2+ years of proven former relevant experience in CRO;
    • Strong working knowledge of website technologies, testing optimization tactics and working with businesses;
    • Experience with web analytics and data visualization tools (Google Analytics, GTM, Hotjar, FullStory, etc.);
    • Strong analytical skills and creative approach to challenging problems;
    • Ability to multi-task, and work efficiently within a high-paced changing environment with minimal supervision;
    • Strong organizational and time management skills & detail oriented;
    • Strong interpersonal skills, ability to collaborate with cross-functional teams: design, development, UX, marketing;
    • Ability to identify opportunities and solve problems through quantitative observation.

    There is no one-size-fits-all here, we are quite flexible and use an individual approach with every Candidate we meet. While getting familiar during our interview, we try to understand where your working experience, professional skills and future contribution to the company can be applied within our multiple business projects.

    We don’t want to set any limits, but if we are naming the numbers, then starting point for this position is not less than 1980 EUR gross per month.

    TECHNICAL SUPPORT TEAM LEAD

    Position summary:

    This is a position for a seasoned team leader with sound experience in Desktop Support. You will require a good mix of technical, communication and leadership skills to achieve desired results.

    Your main responsibilities are:

    • Lead a team of Desktop Support engineers;
    • Recruit and provide on-boarding to new team members;
    • Ensure Desktop infrastructure is in a good working order;
    • Maintain IT equipment and software inventory up to date and report to relevant parties;
    • Ensure problems related to end-points (incl. software and hardware) are timely addressed;
    • Implement processes and standards to improve efficiency of both your team and Desktop infrastructure;
    • Plan projects in the area of Desktop Support and resources necessary to execute those projects;
    • Monitor project execution, manage changes and report results/status;
    • Communicate with stakeholders at different organizational levels to understand their requirements.

    We are looking for the following experience and skills:

    • You have worked with both Mac OS and Linux desktop operating systems;
    • You worked in environment with 200 or more Desktops/laptops and had at least few Desktop engineers under your supervision;
    • You have an experience developing optimal hardware specification for PCs, Laptops and Printers and understand what requirements should be accounted in;
    • You have participated in office relocation;
    • You have experience communicating with Hardware/Software vendors;
    • Experience working in a distributed environment is a big advantage.

    There is no one-size-fits-all here, we are quite flexible and use an individual approach with every Candidate we meet. While getting familiar during our interview, we try to understand where your working experience, professional skills and future contribution to the company can be applied within our multiple business projects.

    We don’t want to set any limits, but if we are naming the numbers, then the starting point for this position is not less than 2860 EUR gross per month.

    HELP DESK MANAGER

    The Help Desk Manager will be responsible for leading our technical support team in different countries to provide excellent customer service and resolve all technical issues.This position should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to motivate the Help Desk team to achieve specific goals or challenge.

    Main responsibilities include:

    • Manage the Help Desk Team including hiring, performance evaluations, promotions, and disciplinary responsibilities;
    • Responsible for assuring users are provided efficient and timely first and second level support on a 24x7 basis;
    • Develop strategies to maintain essential Help Desk operations, including operating systems, applications, email systems, laptops, software and hardware;
    • Direct and support software and hardware implementations, integrations and upgrades, develop reliable metrics and ensure monitoring systems are working properly;
    • Implement Help Desk policy and best practice guides for the organization.

    Knowledge and skills that are required:

    • Work experience on supervising Help Desk team;
    • Solid technical hands-on background with Help Desk and remote-control software;
    • Excellent understanding of computer systems, security, servers, network and systems administration, databases and data storage systems;
    • Customer-service oriented personality with a problem-solving attitude;
    • Time management and organizational skills and the ability to react to changes requiring re-prioritization of workload;
    • Excellent written and verbal communications skills, good English skills;
    • Ability to manage multiple high priority initiatives in a fast paced, highly technical environment.

    There is no one-size-fits-all here, we are quite flexible and use an individual approach with every Candidate we meet. While getting familiar during our interview, we try to understand where your working experience, professional skills and future contribution to the company can be applied within our multiple business projects.

    We don’t want to set any limits, but if we are naming the numbers, then the starting point for this position is not less than 3446 EUR gross per month.

    Культура

    ГЛАВНОЕ — ЭТО ЛЮДИ

    Мы предоставляем нашим сотрудникам возможность роста и позволяем им брать на себя руководящие роли, когда настанет время. Мы поддерживаем открытый стиль общения, в котором члены команды могут свободно сотрудничать. Мы постоянно работаем над тем, чтобы поддерживать таланты и помогать строить карьеру мечты.
    Поддержание командного духа
    Мы стремимся к сплочению команды. Регулярные тимбилдинги и мероприятия помогают нам узнать друг друга лучше и дают возможность поддерживать друг друга и развивать таланты.
    Баланс работы и личной жизни
    Мы — ИТ-компания, в которой главное — это люди. Мы делимся тем, что знаем, и заботимся о том, чтобы все были довольны на своем рабочем месте. Коммуникация и регулярные индивидуальные встречи, а также коллективные мероприятия помогают нам выстраивать правильный баланс между работой и личной жизнью.
    Возможность роста
    В DYNATECH мы распознаем таланты и вдохновляем их на рост, поощряя постоянное профессиональное развитие. Наш офис — это место для совместной работы.

    Вакансии
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