Business Analyst

One of our business divisions, operating in the Travel industry projects with over 1 million monthly visitors, is growing really fast, and we are expanding our team. We are looking for an ambitious and self-motivated Business Analyst.  

As Business Analyst your main tasks will include performing detailed requirements analysis and documenting processes. To succeed in this role, you should have analytical mindset and willingness to take ownership of new process initiation. 


  • Work with stakeholders to gain deep understanding of business requirements; 
  • Transform business ideas to precise technical requirements; 
  • Compose and word technical requirements for change requests and create acceptance criteria for Dev and QA teams; 
  • Elaborate new change request with cross-functional teams; 
  • Create test cases and user story scenarios, agree on sanity checks with stakeholders, participate in first testing sessions; 
  • Participate in release and hyper care support during first 2 weeks after deployment; 
  • Analyze, evaluate and search for possibilities to improve existing processes (to simplify, automate); 
  • Be responsible for and keep up to date documentation concerning current business processes. 


  • Several years of experience in realizing products and services – starting from a high level business model over identification and definition of processes and IT requirements and finally testing of the implemented end-to-end solution; 
  • Prior experience with technical documentation writing and flow visualisation;  
  • Very good knowledge in methods and tools for business analysis and requirements engineering; 
  • Strong analytical skills and ability to structure a product or service and needed processes in a way that they are easily comprehensible to your stakeholders (mainly product managers and developers); 
  • Very good verbal and written communication skills. Good knowledge of English, Russian and Latvian language skills. 

Will be considered as an advantage:  

  • Good understanding of Travel and GDS (Global Distribution Systems); 
  • Ability to read and understand code; 
  • Experience with Kibana, Grafana and Looker; 
  • Experience working with Jira and Confluence; 
  • Degree in computer science or IT with a focus on business analysis and requirements and process engineering. 

We don’t want to set any limits, but if we are naming the numbers, then salary range for this position is from 3000 EUR gross till 4000 EUR gross per month.  

With us you will:    

  • Be a part of a top tier team of professionals, work on global projects that reach millions worldwide, create complex one-of-a-kind in-house products and solutions;    
  • Get opportunities for professional development: learn new skills with online courses, broaden your network in local and international conferences, receive mentoring;   
  • Enjoy our learning oriented culture: learn and exchange ideas in lectures and workshops led by your colleagues and team leaders;    
  • Have flexible working hours and plan your day – it’s all about the teamwork and performance;   
  • Get extra benefits for your health and well-being; we will fully cover your health insurance (dentistry, out-patient treatment, etc.), organize well-being lectures and workshops to promote and support self-care, arrange an office yoga class, offer to take part in vaccination days in the office, and much more;    
  • Get treated with delicacies at the office with weekly snack days, monthly morning brunches, and daily supply of fresh fruit and delicious coffee;     
  • Enjoy a variety of employee discount programs and have fun at monthly internal activities and celebrations;    
  • Work from a spacious, modern, and well-equipped office in the very heart of Riga, with parking space for bike or scooter. 

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Why choose us

Our Office and Workspace

Explore Your Future Workspace

We care for your wellbeing and have made our workplace as inclusive as possible:

  • Convenient location in the centre of Riga
  • Modern open office space with a new AC system for comfortable working conditions
  • Office access 24×7 in case you catch inspiration at a late hour
  • Plenty of conference rooms on each floor for productive meetings
  • Common spaces with cozy sofas to take a pause with your mates
  • Kitchen rooms with spacious refrigerators, microwaves and coffee & tea
  • Board games, table tennis & novuss for a healthy competitive spirit
  • Fresh fruit every day for a great mood
  • A secure bicycle parking space inside the office building

Interview Process

We aim to keep the entire interview experience as simple and informal as possible:

  • We try to get to know each other and see if our values and competencies are aligned
  • We ask only competence and value-based questions
  • We use online Hackerrank testing for IT positions
  • We’re not in the business of wasting time. We make decisions fast

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Let us know if you are interested! We will contact you and maybe soon you will be here at our office, drinking great coffee!